A: No, we absolutely don’t lock you into a contract. Your priority is your occupants. They need to be happy at all times or else you’ll hear about it. We know that if we drop the ball, you’ll find another cleaner, which is why we deliver the highest quality, contract-free strata cleaning at all times.

A: Empty promises and glossy marketing speak is quite frustrating. We put our money where our mouth is. With A Plus Clean Team, you get a 100% satisfaction guarantee. If you are not happy with our cleaning, we’ll fix it or you get that visit for free. Plus, as mentioned above, you can walk away at any time if you’re not happy. You’re not tied to us in any way which means you’re only bound to us by our last quality clean.

Also:

• Your premises will be cleaned by people who treat your premises as though they themselves live in the strata complex.
• Your cleaners are thoroughly trained, having undergone an exhaustive 3-Tier staff training.
• Your cleaners have their own in-built quality assurance training, which means every clean must receive their internal A Plus grade.
• You have two layers of protection thanks to our random supervisor checks.
• Your dedicated account manager will be in touch. We fix any issues, fast. If they’re not fixed, you get that day’s cleaning for free.

We aren’t just a company that cleans strata complexes. We’re a company that cares. We want you and your occupants to be happy, so we listen carefully and take action quickly.

A: Yes, definitely.

Let’s face it, you have the safety and wellbeing of your occupants to consider. They’ll be walking around at different times of the day and night, quite possibly when our cleaners are whizzing around making the place dazzling. Rest assured, we recruit rigorously and hire only friendly, polite and trustworthy people. The result is a pleasant experience for everyone involved, especially your occupants; which means no headaches for you because you don’t have to worry about the wellbeing of people or property.

A: Yes, we keep an eagle eye on the strata cleaning quality. You have enough to do with your everyday tasks. We fully relieve the burden of this duty. Our on-site supervisors report back to management after their regular checks, providing reports and photos.

A: We will always make time for our valued clients. You can contact your friendly, approachable account manager, who will listen and fix issues – fast.

A: In your position, you know what happens if you act too slowly in relation to occupant feedback. Occupants feel annoyed and angry if they feel they aren’t being listened to. We get it, and we’d never want you to feel that way about us.  We’ll never keep you waiting when it comes to taking action on issues. If you’ve raised an issue with the Account manager he’ll work to solve it quickly, and then follow up to ensure it’s been resolved to your absolute satisfaction.

A: No, it means quite the opposite! We’re popular for a reason. We offer premium strata cleaning at an affordable rate, that’s one of the reasons why we’re so in demand. We believe every strata and body corporate should have access to the highest standards of cleaning at the most competitive price. Contact us today, you will be surprised at how affordable we are.

A: Wise decision! You’ll love reading testimonials from our happy clients. They’re on this A Plus Clean Team’s testimonials page.

A: That’s a fair question. You are spoilt for choice, so why choose us? The main reason is peace of mind. To find out more, please read our 15 point Peace of Mind promise.

A: As you know, with strata cleaning, there can be occupants moving around the building and common areas at any time. Our cleaners have a wonderful mix of politeness and professionalism. They’re not going to engage in needless chatter with busy residents, but they’re also not going to spend their time with their head down scowling! They’re friendly and focused. They’re courteous communicators and quality cleaners.

A: Strata cleaning involves cleaning common areas such as lifts, lobbies, hallways, carparks, common facilities and so on. However, our common area cleaning is anything but common. It’s the opposite of common. It’s rare and extraordinary!

We take an immense amount of pride in our work so that your occupants feel comfortable and happy in their clean environment. After all, happy residents mean less complaints for you.

We conduct both commercial strata cleaning and residential strata cleaning. In both cases we clean areas such as:

• Lifts – mirrors, stainless steel and the floor
• Foyers
• Reception
• Hallways
• Walls
• Floors
• Bathroom
• Carpark sweep
• Fire stairs

A: You know the feeling, you’re busy, and you need cleaners who can do more than just the standard cleaning services. You don’t want to deal with a million suppliers, you want a cleaning company that offers a one stop shop service. That’s us! As strata cleaners, we believe it’s important to offer customised solutions. Your building is unique, so your needs will be too.

We offer a range of extra services, such as:

• Cleaning high rise external windows (up to 10 meters)
• Pressure cleaning
• Polish cleaning
• Strip and seal floors
• Rubbish removal